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Thank you for visiting our Support Page! Here you will find Answers to the most common problems associated with Brother Laser printers and products. If you have any questions That can't be answered here, please contact us by email.
Our phone line is a dedicated sales line only. All support is handled by email unless
you are asked to call us.
Contact us 24 hours a day, 7 days a week.

All opened Products are Guaranteed 100% and warranted for a period of 90 Days.
After 90 days there are no returns accepted UNLESS it is unopened and not used.
Failure to return a product or contacting us within the return period will be deemed to be an acceptance of the product.
Most companies have 15 to 30 day return policies! Ours is more than adequate time
to report your problem to us.
There are no exceptions to this policy!
However, Technical Support is given for up to 1 Year for any issues you may need
help with, such as Printer issues, Printing help, Cartridge, Drum or Refill Kit help.
Tech Support is Free for 1 year for any product purchased, and 90 days for any Refunds, Returns, or Credits.

NEW! - Please visit our Frequently Asked Questions Page (FAQ) - HERE

Below are links to the Brother USA support pages for printer/cartridge problems, install guides, cleaning, and resets that cannot be found here. Please note - we are not affiliated with Brother USA or the Brother Corporation. If you need to speak to Brother, please contact them HERE or click the link:

Brother USA Support

Brother Printer Manuals - Click HERE

Print Drivers and Utilities - Click HERE

Printer Cleaning made easy! - Click HERE

Printer jam fix help - Click HERE

Featured Article - New vs Remanufactured - HERE

Brother Toner and Drum Material Safety and Data (MSDS) sheets HERE

Please contact us if you need additional info, support, or have a question!


Please Note*-

* is not affiliated with Brother USA, international, or its support website.
We only offer you support information from their websites since most users of our
products are owners or users of Brother Machines. Brother and its respected trademarks are owned by Brother International and/or the Brother company/corporation.



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